Kids Olive Kaftan

Exchange & Return Policy — Her Highness

At Her Highness, we are committed to providing a premium shopping experience. Please review our exchange and return policy below:

First: Online Orders

All orders placed through our website are considered custom-made orders, tailored and prepared specifically for each customer according to the selected measurements and preferences.

Therefore, exchanges or returns are not permitted in this case, unless the item is:

• Clearly too tight, or
• Too short and cannot be worn.

In such cases, the order will be reviewed by our team and handled appropriately to ensure customer satisfaction.

Second: In-Store Purchases (Ready-Made Items)

In accordance with the regulations of the Ministry of Commerce and Industry, ready-made items purchased from our boutique may be exchanged or returned under the following conditions:

• The item must be in its original condition.
• The original tag must be attached.
• The original purchase invoice must be presented.

Items that have been worn, altered, or washed will not be accepted.

We value your trust and are always happy to serve you 💛