Shipping policy

At "Her Highness" store, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect the information you provide to us when you visit or use our website.

1. Information We Collect

  • Personal Information: Such as your name, email address, phone number, and postal address.
  • Purchase Information: Such as details of the products you have purchased (e.g., trench coats, winter wear, tracksuits).
  • Payment Information: Details of your credit card or other payment methods you use.
  • Technical Information: Such as your IP address, browser type, preferred language, and the pages visited on our website.

2. How We Use Your Information

  • To process your orders and enhance your shopping experience.
  • To provide you with information about our products, such as trench coats, winter wear, and tracksuits.
  • To respond to your inquiries or support requests.
  • To send you updates about promotional offers or new products.

3. Protecting Your Information

We take security measures to protect your personal information from unauthorized access, use, or modification. However, we cannot guarantee 100% security of data transmitted over the internet.

4. Sharing Information

We do not share your personal information with third parties except in the following cases:

  • When necessary to provide services such as payment or shipping.
  • When legally required to disclose your information.
  • With our business partners in specific cases, such as offering you new products or promotional deals.

5. Cookies

We use cookies to improve your experience on our website. You can modify your browser settings to refuse cookies or to notify you when a cookie is sent.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information at any time. You may also unsubscribe from promotional messages whenever you choose.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Updates will be posted on this page along with the revised effective date.

No Returns or Exchanges

8. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, you can contact us at:

Phone: +965 66200280