




March 14
نحرص في هيرهاينس على تقديم تجربة تسوق مميزة، ونوضح لعملائنا الكرام سياسة التبديل والاسترجاع التالية:
جميع الطلبات التي يتم تنفيذها عبر الموقع تُعتبر “طلبًا خاصًا” يتم تفصيله وتجهيزه خصيصًا لكل عميلة وفق المقاسات والاختيارات المطلوبة.
لذلك لا يحق التبديل أو الاسترجاع في هذه الحالة، إلا إذا كان المنتج:
وفي هذه الحالات تتم مراجعة الطلب من قبل فريقنا والتعامل معه بما يضمن رضا العميلة.
وفقًا لقوانين وزارة التجارة والصناعة، يمكن تبديل أو استرجاع القطع الجاهزة بشرط:
لا تُقبل أي قطعة تعرضت للاستخدام، أو التعديل، أو الغسل.
نعتز بثقتكم، ونسعد بخدمتكم دائمًا 💛
At Her Highness, we are committed to providing a premium shopping experience. Please review our exchange and return policy below:
All orders placed through our website are considered custom-made orders, tailored and prepared specifically for each customer according to the selected measurements and preferences.
Therefore, exchanges or returns are not permitted in this case, unless the item is:
In such cases, the order will be reviewed by our team and handled appropriately to ensure customer satisfaction.
In accordance with the regulations of the Ministry of Commerce and Industry, ready-made items purchased from our boutique may be exchanged or returned under the following conditions:
Items that have been worn, altered, or washed will not be accepted.
We value your trust and are always happy to serve you 💛
Kuwait: 7-10 Days
The Gulf (or GCC): 7-10 Days
Exchange & Return Policy — Her Highness At Her Highness, we are committed to providing a premium shopping experience. Please review our exchange and return policy below: First: Online Orders All orders placed through our website are considered custom-made orders, tailored and prepared specifically for each customer according to the selected measurements and preferences. Therefore, exchanges or returns are not permitted in this case, unless the item is: • Clearly too tight, or • Too short and cannot be worn. In such cases, the order will be reviewed by our team and handled appropriately to ensure customer satisfaction. Second: In-Store Purchases (Ready-Made Items) In accordance with the regulations of the Ministry of Commerce and Industry, ready-made items purchased from our boutique may be exchanged or returned under the following conditions: • The item must be in its original condition. • The original tag must be attached. • The original purchase invoice must be presented. Items that have been worn, altered, or washed will not be accepted. We value your trust and are always happy to serve you 💛
بليزر كريب صيفي بشك ناعم مع بنطلون أنيق، بطول 38 إنش .
At Her Highness, we are committed to providing a premium shopping experience. Please review our exchange and return policy below:
All orders placed through our website are considered custom-made orders, tailored and prepared specifically for each customer according to the selected measurements and preferences.
Therefore, exchanges or returns are not permitted in this case, unless the item is:
In such cases, the order will be reviewed by our team and handled appropriately to ensure customer satisfaction.
In accordance with the regulations of the Ministry of Commerce and Industry, ready-made items purchased from our boutique may be exchanged or returned under the following conditions:
Items that have been worn, altered, or washed will not be accepted.
We value your trust and are always happy to serve you 💛
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